Editor’s note: On September 5, 2024, Snap Inc. issued the following statement.
We have received the New Mexico Attorney General’s complaint, are reviewing it carefully, and will respond to these claims in court. We share Attorney General Torrez’s and the public’s concerns about the online safety of young people and are deeply committed to Snapchat being a safe and positive place for our entire community, particularly for our younger users.
We have been working diligently to find, remove and report bad actors, educate our community, and give teens, as well as parents and guardians, tools to help them be safe online. We understand that online threats continue to evolve and we will continue to work diligently to address these critical issues. We have invested hundreds of millions of dollars in our trust and safety teams over the past several years, and designed our service to promote online safety by moderating content and enabling direct messaging with close friends and family. We continue this work in collaboration with law enforcement, online safety experts, industry peers, parents, teens, educators and policymakers towards our shared goal of keeping young people safe online.